Founder & Director, Intelligent Office UK Ltd
A business leader and strategist with experience in management and business process outsourcing gained at an international level. As well as holding senior roles in the UK & US in some of the world’s leading BPO businesses Mags also has sound entrepreneurial skills gained via the establishment and development of Intelligent Office UK. Her focus is now on the strategic direction of the company, identifying market trends and advising on how the business can respond to them. In addition she provides guidance to the senior team, and assists in the execution of strategy, specifically related to employee engagement and external marketing and PR.
Prior to establishing Intelligent Office in 2001, Margaret spent two years in New York as Vice President of Bowne Business Solutions, who specialised in document and information management outsourcing in the investment banking and legal sectors. During that time revenues for her region grew by 33% and profit by 37%.
In addition she now holds a number of non executive director roles helping growing businesses develop and reach their potential. These include www.intelligentofficeuk.com and www.objectivemanager.com
Peer & Former Cabinet Minister
BBC News & Radio Presenter
Assembly Member and Cabinet Secretary for Education, Welsh Government
Chair, Advisory, Conciliation and Arbitration Service (ACAS) Council
Life Peer & Former Chairman of Marks and Spencer
MD, Ducati UK