Sandra Fazackerley

Senior Manager, Customer Insight & Experience, O2

Biography

Sandra is a Senior Leader with over 25 years’ experience in the Telco industry, an industry she loves for it’s creativity, buzz and competitive challenge. Her career in Telco has spanned Customer Service, Finance, I.T. and the last (and most exciting) 4 years now in Marketing as part of the direct senior leadership team to the CMO. Her work, leading a team of high performing, professional experts in research, analytics and customer experience, directly influences the strategy, brand, products and propositions of the O2 UK business. She is passionate about people – seeing them develop & helping them be their best. Outside of work, life is equally busy with 1 son and 4 step-children, all teenagers or twenty-somethings!

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